My background was in television production, but in 1998, with a young family at home, I was working part-time in a bank and getting very frustrated with the quality of written material that was being circulated nationwide from so-called 'Communications' divisions. I knew I had the capacity to do better.
I completed the publishing course the next year - the course was a real buzz from beginning to end - then I worked for the New Zealand Book Council and as a technical writer before joining the Ministry of Foreign Affairs and Trade.
I now manage all of the Ministry's publications and its 34 websites, am responsible for standards of use for Ministry identity and copyright and manage its internal and off-site printing facility.
I've drawn upon and developed everything I learnt on the course in this role. In the early months at MFAT, I referred often to notes taken during the course. If in doubt I sought advice from others in the industry - the relationships I formed during the course were very valuable.